Description

The Hub Karen is Nairobi's premier mixed-use lifestyle complex sprawling across 20 acres in the heart of Karen's leafy suburbs. This award-winning destination combines shopping, dining, entertainment, and adventure activities under one roof, making it the ultimate family-friendly venue for locals and visitors alike.

The complex features over 85 retail stores ranging from international brands like Carrefour (East Africa's first) to local boutiques, offering fashion, electronics, home goods, beauty products, and more. The dining scene is equally impressive with diverse options including Art Caffe, Burger King, Cold Stone Creamery, and ChiQ Japanese Restaurant, all set around picturesque piazzas and a stunning man-made lake.

What sets The Hub Karen apart is its unmatched entertainment offerings. The Hub Park, Kenya's largest indoor family entertainment center, features trampolines, climbing walls, soft play areas, aerial gliders, and interactive zones. For adrenaline seekers, JUMP by Flying Fox offers twin racing ziplines (up to 180 meters), airbag jumps from 10 meters, giant swings, and rock climbing. Funscapes arcade provides additional gaming and mini-golf options.

With ample parking (over 1,200 bays), a wellness center, regular cultural events, and extended weekend hours, The Hub Karen delivers an unparalleled all-in-one experience where visitors can shop, dine, play, and create lasting memories.

Region
Closed
Open hours today: 8:00 am - 11:00 pm Toggle weekly schedule
  • Monday

    8:00 am - 11:00 pm

  • Tuesday

    8:00 am - 11:00 pm

  • Wednesday

    8:00 am - 11:00 pm

  • Thursday

    8:00 am - 11:00 pm

  • Friday

    8:00 am - 12:00 am

  • Saturday

    8:00 am - 12:00 am

  • Sunday

    8:00 am - 12:00 am

  • December 1, 2025 12:46 am local time

Details

Location & Contact:

  • Address: Dagoretti Road, Karen, Nairobi 00200, Kenya (off Ngong Road)
  • Phone: +254 702 120 120
  • Email: [email protected]
  • The Hub Park Phone/WhatsApp: +254 719 704 259
  • The Hub Park Email: [email protected]

Operating Hours:

  • Monday - Thursday: 8:00 AM - 11:00 PM
  • Friday - Saturday: 8:00 AM - 12:00 AM (midnight)
  • Sunday & Public Holidays: 8:00 AM - 12:00 AM (midnight)
  • Individual stores: Typically 9:30 AM - 6:30 PM (varies by retailer)

Facilities & Amenities:

  • 20-acre mixed-use complex
  • 85+ retail stores (local and international brands)
  • 1,300+ dining establishments and cafes
  • 1,200+ parking bays
  • Man-made lake with scenic views
  • Central piazza with clock tower
  • Wellness and medical center
  • Pet-friendly environment

Shopping Options:

  • Carrefour Hypermarket (first in East Africa)
  • Fashion and apparel stores
  • Electronics and technology
  • Home décor and furniture
  • Beauty and skincare products
  • Sporting goods and toys
  • Books and stationery
  • Pet products and accessories
  • Handmade jewelry and local crafts

Dining & Cuisine:

  • Art Caffe
  • Burger King
  • Cold Stone Creamery
  • ChiQ Japanese Restaurant
  • Lakeside Food Court
  • Chinese and Japanese food halls
  • Dessert stations
  • Coffee shops and cafes
  • Outdoor waterfront dining

Entertainment - The Hub Park (Indoor):

  • Kenya's largest indoor family entertainment center
  • Toddler Soft Play Area (projection slides, tube slides, ball pool)
  • Standard Soft Play Area (multi-lane slides, spiral tube slide, volcano slide)
  • Trampoline Arena (interactive screens, multiple bays)
  • Air Park (inflatable obstacle course with leaderboard)
  • Foam Dome (soft foam ball arena)
  • Aerial Glider (indoor zipline ride)
  • Leisure Climbing Walls (colorful routes and challenges)
  • Tag Arena (obstacles, tube slides, tower slide, crawl net tunnel)
  • Bag Jump (free fall into giant airbag)
  • Interactive Zone
  • Birthday party packages available

The Hub Park Pricing:

  • Explorer Pass: KES 1,550 (any 4 attractions + aerial glider)
  • Adventure Seeker: KES 2,550 (any 7 attractions + aerial glider)
  • Ultimate All Day Pass: KES 4,550 (all attractions + aerial glider)
  • Toddlers Play Area: KES 1,000 (30 min) / KES 1,500 (1 hour) / KES 2,300 (2 hours)
  • Soft Play Area: KES 1,000 (30 min) / KES 1,500 (1 hour) / KES 2,300 (2 hours)
  • Trampoline: KES 1,300 (1 hour)
  • Tag Arena: KES 700 (30 min) / KES 1,200 (1 hour)
  • Climbing Wall: KES 1,100 (30 minutes)
  • Aerial Glider: KES 900 (1 ride)
  • Interactive Zone: KES 1,200 (1 hour)

Adventure Activities - JUMP by Flying Fox (Outdoor):

  • Twin Racing Ziplines: 140m and 180m over lakes (KES 1,600+)
  • Airbag Jump: Free fall from 5m, 7.5m, or 10m platforms
  • Giant Swing: 3-person swing through 10m arc
  • Leap of Faith: Drop tower experience
  • Rock Climbing Wall: 13m climbing wall
  • Rappelling/Abseiling: 13m descent
  • Kids Zipline: 40m course for younger children
  • All activities operated by certified instructors
  • International safety standards
  • Suitable for ages 4+ (height and weight restrictions apply)

Additional Entertainment:

  • Funscapes Gaming Arcade (pay per game)
  • Jungle gym and play areas
  • Mini-golf course
  • Octopus carousel ride
  • Train rides
  • Swimming pool
  • Kids pool

Special Features:

  • Regular themed events and markets (Valentine's Market, cultural exhibitions)
  • Magic shows and live entertainment
  • Corporate event spaces
  • Group booking options available
  • Birthday party packages
  • Photography-friendly lake and grounds
  • Open-air European-style architecture

Accessibility:

  • 30 minutes from Nairobi City Center by taxi (KES 3,000 approx.)
  • Matatu Route 111 from Railways Bus Stop (KES 100 approx., drop at Karen Dispensary, 5-minute walk)
  • Ample free parking
  • Wheelchair accessible
  • Family restrooms

Perfect For:

  • Family outings and entertainment
  • Birthday parties and celebrations
  • Corporate team building
  • Weekend activities
  • Shopping and dining experiences
  • Adventure seekers and thrill-seekers
  • Date nights and social gatherings
  • Tourist attractions
  • Children's activities (all ages)

Awards & Recognition:

  • Ranked in top 10% of Nairobi attractions on TripAdvisor
  • Travelers' Choice Award winner
  • Described as "the mall that is changing the face of Retail"

Notes:

  • Regular promotions and special events throughout the year
  • Group discounts available for bulk bookings
  • Professional photography services on-site
  • Safe, secure, and well-maintained environment
  • Managed by Broll Property Group Kenya Ltd
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