Basic Information

Venue Name: Fairmont The Norfolk

Tagline: “A Touch of History, A Taste of Luxury since 1904”

Secondary Tagline: “Kenya’s most historic and luxurious hotel”

Star Rating: 5-star luxury hotel

Property Size: 4 acres of tropical gardens in central Nairobi

Historical Significance: Established in 1904, playing a pivotal role in Kenya’s historical legacy

Accommodation

Total Rooms: 125 richly appointed guest rooms and suites (108 rooms + 17 suites)

Room Breakdown:

Fairmont Rooms with garden views

Deluxe Rooms with historical surroundings

Deluxe Courtyard Rooms overlooking iconic gardens

Deluxe Family Rooms with interconnecting spaces

1937 Rooms (tribute to historical elegance)

Superior Suites with open-concept design

Karura Suites with garden views

Signature Suites with rich history

Fairmont Gold elevated experience

Room Features: Tudor-style architecture, classic elegance with modern design, stylish interiors, courtyard views, marble bathrooms, flat-screen TV, private verandahs, premium bath products, elegant wood details, air conditioning, discreet technology integration

Dining & Restaurants

5 Food & Beverage Outlets:

Tatu Restaurant: Award-winning American steakhouse featuring premium Black Angus beef and fresh seafood with South American flair

Lord Delamere Terrace: Historic restaurant and bar with international à la carte menu and classic cuisine

Cin Cin Bar: Stylish lounge bar with outdoor seating, signature cocktails, premium spirits, wines, and live jazz entertainment

Poolside Restaurant: Casual dining by the heated outdoor pool

Coffee Shop: For light refreshments and meetings

Key Features & Amenities

Recreation & Wellness

Heated outdoor swimming pool set in tropical gardens

Pambo Spa with indulgent treatment facilities and steam room

State-of-the-art fitness center with personal trainers and daily classes

Sauna facilities and massage services

Lush tropical gardens with exotic birds and vintage transportation collection

Entertainment

Live jazz entertainment at Cin Cin Bar

Historic Lord Delamere Terrace with classic ambiance

Beautiful gardens for evening strolls

Iconic vintage transportation collection display

Cultural tours and experiences

Business Facilities

Modern conference and meeting facilities

Business center with photocopy machines and desks

High-speed Wi-Fi throughout property

24-hour front desk and concierge services

Professional events team

Additional Services

24-hour room service

Airport transfer services

Dry cleaning and laundry services

Shopping and cultural tour arrangements

Valet parking

Private tropical garden venue

Event Types

Luxury weddings and receptions

Corporate conferences and meetings

Business presentations and seminars

Cocktail parties and press conferences

Private gatherings and celebrations

Cultural events and galas

Team-building activities

Product launches

Board meetings and executive retreats

Unique Selling Points

Kenya’s most historic hotel dating back to 1904

120 years of luxury hospitality heritage

Iconic landmark in the heart of Nairobi

Historic Tudor-style colonial architecture maintained since original construction

Basecamp for early African explorers to Masai Mara and Great Rift Valley

Famous “transportation trio” museum pieces from 1973

Set among 4 acres of tropical gardens in city center

Blend of old-world charm with modern sophistication

Part of prestigious Fairmont Hotels & Resorts chain

Guest Experience Highlights

“I absolutely LOVED this hotel – it was so charming, the location was great, and the staff was incredibly kind, helpful, and welcoming”

“It’s a beautiful historical hotel that has been very well maintained and retains its authenticity”

“The service was exceptional, blending professionalism with Kenyan hospitality and warmth”

“Historic oasis in the centre of the city with a beautiful and well kept garden”

“The public areas reflect its colonial charm and were well maintained and beautifully decorated”

“Staff were friendly, room is clean, cosy and comfortable”

Location Benefits

Located on Harry Thuku Road in central Nairobi

10 minutes from Jomo Kenyatta International Airport

0.4 miles from Nairobi city center

Easy access to key business districts of Gigiri, Westlands, and Upper Hill

Walking distance to Kenya National Theatre

Close to National Museums of Kenya and cultural centers

Near Nairobi National Park, Giraffe Center, and major attractions

Convenient for exploring Nairobi’s vibrant art scene and nightlife

Accessibility Features

Historic building with modern accessibility considerations

Elevator access (limited due to historic nature)

24-hour front desk assistance

Airport shuttle services

Professional concierge services

Business center facilities

Awards & Recognition

Part of prestigious Fairmont Hotels & Resorts chain

Kenya’s most celebrated landmark hotel

Historic significance as early settlers’ refuge

Consistently rated among Nairobi’s top luxury hotels

TripAdvisor ranking #56 of 261 hotels in Nairobi

Award-winning culinary team and restaurants