Basic Information

Venue Name: Mercure Nairobi Upper Hill

Tagline: “Experience the essence of our locale”

Secondary Tagline: “Hotel for travellers looking for local and authentic experiences”

Star Rating: 4-star business hotel

Property Features: Contemporary design with 44 soundproofed rooms in Nairobi’s financial hub

Accommodation

Total Rooms: 44 well-designed soundproofed rooms

Room Categories:

Classic Room with 1 king bed (31 m² / 333 sq ft)

Classic Superior Room with 1 king bed (33 m² / 355 sq ft)

Room Features: Modern interior design, soundproofing, air conditioning, flat-screen TV with satellite channels, complimentary high-speed Wi-Fi, mini-bar, tea and coffee making facilities, laptop safe, private bathroom with walk-in shower, hairdryer, bathrobes, 24-hour room service

Dining & Restaurants

2 Dining Venues:

Kahawa Restaurant: All-day dining restaurant located on the third floor featuring full buffet breakfast and à la carte menu with 100% locally sourced ingredients

Lounge Bar: Cozy bar area providing place to unwind with selection of beverages

Key Features & Amenities

Recreation & Wellness

Heated outdoor swimming pool

Well-equipped fitness center and gym

Spa treatments available

Modern wellness facilities

Business Facilities

WOJO co-working and flex office spaces offering seamless blend of comfort and functionality

4 meeting rooms with modern conference facilities

Largest meeting room: 326 m² / 3,544 sq ft

High-speed Wi-Fi throughout property

Business center with comprehensive services

Professional event coordination

Additional Services

24-hour front desk and room service

Free private parking on-site

Airport shuttle service (additional charge)

Dry cleaning and laundry services

Concierge services

Facilities for disabled guests

Non-smoking property

Safe Hotels certified

Event Types

Corporate conferences and business meetings

Weddings and receptions (Thwake venue)

Exhibitions and trade shows

Seminars and training sessions

Team-building activities

Business presentations and product launches

Private events and celebrations

Corporate retreats

Unique Selling Points

Located in Nairobi’s premier financial district

Surrounded by banks, international corporations, and embassies

15 minutes from Jomo Kenyatta International Airport

Connected to Pullman Nairobi Upper Hill for additional amenities

WOJO co-working space for modern business travelers

100% locally sourced ingredients in restaurant

Soundproofed rooms for optimal rest

Green Key Global certified for environmental responsibility

Guest Experience Highlights

“High quality rooms, high quality breakfast, and extremely professional staff”

“Exceptional service from staff who were consistently attentive and friendly”

“Excellent facilities and great staff who could not be more helpful”

“Spotless environment and scrupulously maintained facilities”

“Spacious and modern accommodations with reasonable rates”

“The reception team is excellent, always checking on guests”

“Conference facilities were good, the food was good, the juice was fresh”

Location Benefits

Heart of Upper Hill financial district

Surrounded by major banks and multinational corporations

Close proximity to embassies and government offices

15 minutes from JKIA airport

24 minutes from Nairobi National Park

Walking distance to business centers

Easy access to major transportation routes

Accessibility Features

Facilities for disabled guests

Elevator access to all floors

Soundproof rooms

24-hour front desk assistance

Airport shuttle services

Wheelchair accessible areas

Awards & Recognition

Green Key Global certification

Safe Hotels certified

Part of Accor’s Mercure brand

8.5 rating from recent guests on Booking.com

Exceptional cleanliness recognition

Environmental sustainability recognition